BPO

International Customer Support Executive

Pune, Viman nagar

17 hrs ago

Full-time

142 Application

Division
Call Center

$150k/year


Job highlights:
Job description:

About the Role:

We are seeking a dynamic and customer-oriented individual to join our team as an International Customer Support Executive. In this role, you will be responsible for providing excellent customer service to our international clients, addressing their inquiries, resolving issues, and ensuring overall customer satisfaction.

  • Contributing to qualitative, quantitative, or mixed methods data collection and research
  • Verifying, validating, documenting, and organizing data
  • Maintaining close communication and service delivery teams/clients

Requirements:

  • Excellent communication skills in English (verbal and written)
  • Previous experience in customer support or call center environment preferred
  • Ability to multitask and work in a fast-paced environment
  • Good problem-solving skills and attention to detail
  • Flexibility to work in rotating shifts, including nights and weekends
  • Strong interpersonal skills and a positive attitude

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